Love always win glossy mug
• Ceramic
• 11 oz mug dimensions: 3.79″ (9.6 cm) in height, 3.25″ (8.3 cm) in diameter
• 15 oz mug dimensions: 4.69″ (11.9 cm) in height, 3.35″ (8.5 cm) in diameter
• Dishwasher and microwave safe
• Blank product sourced from China
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Spend a minimum of $100 CAD and receive free shipping within Canada and USA.
PRODUCT INFORMATION
PRINTS
This is the Print Only -frame not included.
- Satin/Matte photo paper (200gsm/ 8mil)
- Pigmented archival inks
- Shipped in thick cardboard tubes for protection
- Photo Gloss Finish
- Size 8x10" shipped in protective art sleeves in rigid mailers
- Sizes 18x24" and up rolled and shipped in thick rigid tubes
CANVAS
- 100% cotton canvas
- Natural white, 400gsm/24 mil, 1.25" depth matte
- Ready-to-hang, frame not required.
- Natural white, matte textured canvas material
- Hand-stretched canvas on a real wood frame
- Carefully wrapped and shipped in protective cardboard boxes
FREE SHIPPING
Spend a minimum of $150 CAD and receive free shipping within Canada and the USA
14-DAY FREE RETURNS
Returns policy
If you’re looking to return or exchange your order, we're here to help! We offer free returns or exchanges within 14 days of delivery. Once we receive the returned item, a refund will be processed to the original payment method.
1st cycle refresh orders under subscription are non-refundable
Please note that products are made-to-order and unique to each customer; this allows us to avoid overproduction. Therefore please allow some time for the re-processing of your replacement order.
SIZE GUIDE
8x10"- Good For Table Top
18x24"- Ideal for Small Walls
24x36"- Great for Standard Size Rooms
30x40 - Great for Statement piece
36x48"- Simply Wow
CUSTOMER SUPPORT
Our team is always happy to help you! We're available for you via chat and/or email for any questions and feedback that you may have!
The chat can be found on the bottom left side on the website and is open every day from 9am-5pm EST (you can still enter your request in the chat box afterhours, and we will receive it by email and get back to you right away)
You can also send an email directly to smard@smard.art
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FAQ
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How Can I Track My Order ?
Thank you for your order. Tracking details will be emailed to you once your order has been shipped out. We ship our standard orders within 5-7 business days.
Already have a tracking number? Track your order here.
Why is my order split ?
Some orders may be split due to their size and the way they are packaged (example: apparel and wall art cannot be packaged together and will therefore ship separately in their respective packaging).
Where do you ship to ?
We ship worldwide.
All standard orders are shipped within 5-7 business days (NOTE: a business day does not include Saturdays, Sundays, statutory holidays, or any holidays observed in USA/Canada). Please keep this in mind when placing your order.
Once your order is ready, we will send you the tracking number by email or text and keep you posted on the shipment progress
Can I get my money back ?
If for any reason you are not satisfied with your order, please return it within 14 days and we will refund you the full amount.**Items must be returned in good condition. For wall art, no rips, folds or stains on the prints or canvas. Apparel and accessories must not be used, worn or stained.We provide a return label for orders within Canada. Orders from the USA will be returned at the customer's expense.For more details on our return policy, please read here
Can I cancel my order ?
You can request to cancel your order, but it must be done before your order is shipped. Please contact us at smard@smard.art for further assistance.